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Stories That Fuel Our Mission
At Handy Bros., we love welcoming customers into our building for a behind-the-scenes tour—and hearing their stories firsthand. Listening to their experiences not only brings us joy, but it also reminds us exactly why we go the extra mile. Their stories confirm that we are in fact, doing home comfort differently.
Customer Testimonials
Real People. Real Impact.
Why? Because real stories from real people build trust. Testimonials give you honest, unfiltered insight into what you can actually expect. They aren’t just reviews—they’re proof. They’re the voice of the customer, and that voice matters!
Customer testimonials are more than just kind words—they’re living proof of trust earned and promises kept. Every review is a reflection of the care, commitment, and craftsmanship we bring to every home. They help future customers feel confident in choosing us, and they hold us accountable to always deliver at the highest standard.
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CLIENT REVIEWS
DELIGHTING Customers with Every Job
Handy Bros is a wonderful, family-based company that priorities exceptional service; providing state of the art technology, detailed feedback and outstanding technicians - Jaden was fantastic - thank you for always going above and beyond! Colleen
Way to go HB. These guys are absolute machines... called on the hottest week of the year and they pulled through. Install looks phenomenal, and the service was top notch. Wroth every penny and would highly recommend!
The service was excellent. The technician Karim arrived on time & was professional, & courteous. He came back first thing in the morning the following day ( a holiday) to install the new thermostat which was a big plus. He went the extra mile to get our HVAC system up & running. Mike & Karim kept me well informed during the whole process. I highly recommend handy Bros.
Just had Handy Bros. install a new air-conditioning unit. The installers/technicians were wonderful. They called to tell me when they were arriving, were professional, polite, knowledgeable, and patient while explaining how to use the new thermostat. They cleaned everything up before leaving and also made sure I did not have any more questions. Also told me to just call the office if I had questions after they left or if any problems surfaced in the future. I really liked their caring attitude. Karen Townsend
⭐️⭐️⭐️⭐️⭐️
Highly Recommended!
As a first-time homeowner, I had no idea where to start when our air conditioner stopped working. I reached out to first 2 companies but i wasnt satisfied and it feels like they explained too fast. Then i called Handy Bros and I’m so glad I did!
From the beginning, Kris was incredibly helpful—he checked our AC, clearly explained the issues, and laid out all the possible solutions along with estimated pricing. It made the process so much less overwhelming.
Then came Marshall, who took the time to thoroughly explain the diagnostic findings. He not only helped us understand what needed to be done but also gave us tips on how to save on our hydro bill and why purchasing our water heater instead of renting was a smarter long-term choice. He also assisted us with setting up a payment plan that worked for us.
Finally, a big thank you to Gary and Brendan who came for the installation of both our water heater and heat pump. They were professional, efficient, and made sure everything was working perfectly before they left.
To the entire Handy Bros team—thank you for such an amazing experience, from that first phone call to the final installation. You made a stressful situation feel easy, and I’m one very happy customer!
Highly Recommended!
As a first-time homeowner, I had no idea where to start when our air conditioner stopped working. I reached out to first 2 companies but i wasnt satisfied and it feels like they explained too fast. Then i called Handy Bros and I’m so glad I did!
From the beginning, Kris was incredibly helpful—he checked our AC, clearly explained the issues, and laid out all the possible solutions along with estimated pricing. It made the process so much less overwhelming.
Then came Marshall, who took the time to thoroughly explain the diagnostic findings. He not only helped us understand what needed to be done but also gave us tips on how to save on our hydro bill and why purchasing our water heater instead of renting was a smarter long-term choice. He also assisted us with setting up a payment plan that worked for us.
Finally, a big thank you to Gary and Brendan who came for the installation of both our water heater and heat pump. They were professional, efficient, and made sure everything was working perfectly before they left.
To the entire Handy Bros team—thank you for such an amazing experience, from that first phone call to the final installation. You made a stressful situation feel easy, and I’m one very happy customer!
June 2025
Again, Handy Bros has provided excellent customer service. My parents had an issue with condensation from the indraw pipe on the furnace and Candace came out and fixed it all up. She was professional, friendly and knowledgeable. She kept a very neat work space and left everything neat and tidy. Highly recommend Handy Bros and their crew 🙂
March 2025-
Again, Handy Bros continues to impress and provide excellent customer service. My parents just had JR and Brenden install a furnace, hot water heater and humidifier. They worked hard, educated us and left a very clean work area when they were done. Both were very polite and friendly. Thanks again for another job well done!
March 2025-
Have always used Handy Bros and they have never failed to impress. Cale was recently to my parents house to do a furnace and air conditioner cleaning/ inspection. He was VERY patient with my mother, who can ask many questions, and VERY professional and knowledgeable. He had a trainee with him, Parker, who was also very friendly. Cale got the job done, educating all the way. He was very respectful in keeping their work area clean and the path in and out of the furnace room clean, leaving no debris behind. You have a VERY good worker in Cale and he is definitely an asset to the Handy Bros team. Thanks again another job well done!
2022
My parents air conditioner broke down. We called Handy Brothers at 5pm on Wednesday and spoke with Victoria, who was very kind. We explained our situation, that my dad had COPD and lung cancer and we really needed the air conditioning for his breathing (it was very hot and humid out and expected to be so for the next few days). She had Jake call us, who came out to the house within 30 minutes and explained everything and measured things up and answered all our questions. He was very friendly and professional. He had said we could expect installation of the new air conditioner by Friday or Saturday and he would notify Dan and TY for the installation. Later that evening ,we get a call from Ty ,and they are going to install the new air conditioner tomorrow morning at 830 AM and be done by noon...and low and behold...it was done by noon the next day!! We cannot thank you enough for all the kindness and pulling out all the stops for my father so he could breath easy...thank you!! thank you!! You are an amazing team!!
Again, Handy Bros has provided excellent customer service. My parents had an issue with condensation from the indraw pipe on the furnace and Candace came out and fixed it all up. She was professional, friendly and knowledgeable. She kept a very neat work space and left everything neat and tidy. Highly recommend Handy Bros and their crew 🙂
March 2025-
Again, Handy Bros continues to impress and provide excellent customer service. My parents just had JR and Brenden install a furnace, hot water heater and humidifier. They worked hard, educated us and left a very clean work area when they were done. Both were very polite and friendly. Thanks again for another job well done!
March 2025-
Have always used Handy Bros and they have never failed to impress. Cale was recently to my parents house to do a furnace and air conditioner cleaning/ inspection. He was VERY patient with my mother, who can ask many questions, and VERY professional and knowledgeable. He had a trainee with him, Parker, who was also very friendly. Cale got the job done, educating all the way. He was very respectful in keeping their work area clean and the path in and out of the furnace room clean, leaving no debris behind. You have a VERY good worker in Cale and he is definitely an asset to the Handy Bros team. Thanks again another job well done!
2022
My parents air conditioner broke down. We called Handy Brothers at 5pm on Wednesday and spoke with Victoria, who was very kind. We explained our situation, that my dad had COPD and lung cancer and we really needed the air conditioning for his breathing (it was very hot and humid out and expected to be so for the next few days). She had Jake call us, who came out to the house within 30 minutes and explained everything and measured things up and answered all our questions. He was very friendly and professional. He had said we could expect installation of the new air conditioner by Friday or Saturday and he would notify Dan and TY for the installation. Later that evening ,we get a call from Ty ,and they are going to install the new air conditioner tomorrow morning at 830 AM and be done by noon...and low and behold...it was done by noon the next day!! We cannot thank you enough for all the kindness and pulling out all the stops for my father so he could breath easy...thank you!! thank you!! You are an amazing team!!
Our AC stopped working on June 23rd, one of the hottest days yet. we called the Handy Bros that day and they were here the next day. they were awesome from making the appointment to explaining everything to us, they were very friendly and got our AC working. I will recommend them to everybody I can. Thanks for all your help and keep up the great work.
Cale from Handy Bros came earlier then the expected time with two ice coffees, what a nice treat. He repaired the AC unit in no time, was very courteous and easy to talk to. He explained and showed us what he had done. We certainly would get him back if needed.
Handy Bros responded immediately to my call and organized a service appointment the next day. Nick, was friendly, knowledgeable and competent in identifying the problem and fixing it effortlessly. Nick was patient and kind when explaining how to use the new thermostat. From beginning to end, Handy Bros was a positive and satisfying experience. I would highly recommend Handy Bros for your heating and cooling issues.
From the first phone call to the last screw, this was a flawless experience. Courteous, accommodating and knowledgeable. I wish this company did more things because I’d hire them for everything!
Handy Bros. on YouTube
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Stay up to date with all of our latest Handy Bros. Testimonials and Heroes Projects by subscribing to our YouTube channel! Follow along to learn more about who we are and all that we stand for as a company. We are far more than just your average HVAC company – we are not only shaping an entire industry but we’re changing and shaping lives while we’re at it! We believe that we have something pretty special to offer the communities we serve and we invite you to join in with us on our journey! We promise you won’t regret it!
